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EXCHANGE AND RETURN

Please read the Exchange & Return Policy relevant to your location. There is a different one for Pakistan and International orders

  1. PAKISTAN
  2. INTERNATIONAL

1a) EXCHANGE - PAKISTAN 

Changed your mind? Never mind! It happens to us too you see. Here is how you do it:

  • e-mail us on contact@kulijume.com with the subject 'exchange' along with the order number or order details
  • You will hear back from us as an acknowledgement of your request
  • The article will be picked up from the address that is most convenient to you
  • Once we receive the article, we will quickly check it and send you confirmation to choose anything else you may like from our e-store

Simple!  

We want to give you the best buying experience out there because you are more than a 'customer' for us! Instead of the usual 15-30 days, we give you 6 months to make up your mind! You can exchange your article anytime in that time and we will take it back. No questions asked! 

Do let us know what would have made the dress more desirable. We will take your feedback and make all possible changes to see you happier!

 

1b) RETURN - PAKISTAN 

It's alright if you don't like what you purchased you know! 

We at kuli jumé respect everyone's choice. If you are not satisfied with your purchase for whatever reason, please let us know and we will take our merchandise back!

. Here is how you do it:

  • e-mail us on contact@kulijume.com with the subject ‘return’ along with the order number or order details
  • You will hear back from us as an acknowledgement of your request
  • The article will be picked up from the address that is most convenient to you
  • Once we receive the article, we will quickly check it and give you different options. Pick whatever makes you happier: 
    1. Refund
    2. Store Credit
    3. Select another outfit 

Simple!  

We want to give you the best buying experience out there because you are more than a 'customer' for us! Instead of the usual 15-30 days, we give you 6 months to make up your mind! You can exchange your article anytime in that time and we will take it back. No questions asked! 

Do let us know what would have made the dress more desirable. We will take your feedback and make all possible changes to see you happier!

2a) EXCHANGE - INTERNATIONAL

Changed your mind? Never mind! It happens to us too you see. Here is how you do it:

  • e-mail us on contact@kulijume.com with the subject 'exchange' along with the order number or order details
  • You will hear back from us as an acknowledgement of your request
  • We will provide an address for you to ship the article to
  • Once we receive the article, we will quickly check it and send you confirmation to choose anything else you may like from our e-store

Simple!  

We want to give you the best buying experience out there because you are more than a 'customer' for us! Instead of the usual 15-30 days, we give you 6 months to make up your mind! You can exchange your article anytime in that time and we will take it back. No questions asked! 

Do let us know what would have made the dress more desirable. We will take your feedback and make all possible changes to see you happier!

 

2b) RETURN – INTERNATIONAL 

It's alright if you don't like what you purchased you know! 

We at kuli jumé respect everyone's choice. If you are not satisfied with your purchase for whatever reason, please let us know and we will take our merchandise back!

. Here is how you do it:

  • e-mail us on contact@kulijume.com with the subject ‘return’ along with the order number or order details
  • You will hear back from us as an acknowledgement of your request
  • We will provide an address for you to ship the article to
  • Once we receive the article, we will quickly check it and give you different options. Pick whatever makes you happier: 
    1. Refund
    2. Store Credit
    3. Select another outfit 

Simple!  

We want to give you the best buying experience out there because you are more than a 'customer' for us! Instead of the usual 15-30 days, we give you 6 months to make up your mind! You can exchange your article anytime in that time and we will take it back. No questions asked! 

Do let us know what would have made the dress more desirable. We will take your feedback and make all possible changes to see you happier!